92ok Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the 92ok platform ("we", "our", "92ok") and the user ("you", "member"). By browsing the website, registering an account, or using any service, you will be considered to have fully read and accepted these terms and conditions.

92ok operates an online casino and sports betting platform for users in Bangladesh. This platform provides users with various types of gaming and betting services.

1.1 Applicability of Terms

These terms and conditions apply to all services, games, promotions, bonuses, and other benefits offered by 92ok. Any new services or features added in the future will also be covered by these terms and conditions.

1.2 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any dispute, the Bengali text will be considered final. If any ambiguity arises in the interpretation of any clause, the decision of 92ok will be considered final.

1.3 Definition of Services

"Services" refers to 92ok's website, mobile application (if applicable), gaming software, customer support, and any related digital content.

2.1 Age Restriction

To use the 92ok platform, you must be at least 21 years of age. Use of the service by minors is strictly prohibited. By registering an account, you declare that you meet this age requirement.

2.2 Providing Accurate Information at Registration

When opening an account, you are required to ensure the following:

• All information provided is true, accurate, and up to date.
• You have not previously been banned from 92ok due to any fraudulent or prohibited activity.
• Each individual may open only one account.
• You are opening the account for yourself, not on behalf of anyone else.

2.3 Single Account Policy

If the same person holds multiple accounts, all accounts will be closed and any balances or bonuses in those accounts may be forfeited. Operating multiple accounts from the same device, IP address, or payment method is prohibited.

3.1 Password and Login Information

It is your responsibility to keep your 92ok account login information completely confidential. Never share your password with any third party. If you notice any unauthorized access or suspicious activity on your account, contact customer service immediately.

3.2 Account Responsibility

You are fully responsible for all activities conducted under your account. 92ok will not be liable for any loss resulting from third-party access, unless 92ok's own negligence is proven.

3.3 Security Review

As part of security measures, 92ok may at any time request identity verification, source of funds verification, or other compliance-related information. If the information is not provided within the specified time, the account may be temporarily suspended.

4.1 Deposit Rules

The approved methods for deposits and withdrawals on the 92ok platform are: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳300 for each method.

• Before making a deposit, ensure that your account has been fully verified.
• Only use a payment method registered in your own name.
• Deposits through third parties are prohibited and such transactions may be cancelled.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. All withdrawals are generally processed within 5 to 30 minutes. However, in some cases withdrawals may be delayed due to identity verification or security review requirements.

4.3 Transaction Limits and Verification

92ok reserves the right to review, delay, or reject any transaction, particularly when compliance, fraud prevention, or security requirements arise. Additional documentation may be requested for suspicious transactions.

5.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳10,000. To receive this bonus, the following conditions must be met:

• The bonus amount must be wagered 15 times before withdrawal.
• Only one welcome bonus is available per account.
• After receiving the bonus, the wagering must be completed within a specified time period.
• Some games may be excluded from bonus wagering or may contribute at a lower rate.

5.2 Other Promotions

Separate terms and conditions may apply to regular promotions, reload bonuses, cashback offers, and special tournaments. Please read the specific terms and conditions applicable to each offer.

5.3 Bonus Abuse

If there is any abuse of the bonus system, claiming bonuses using multiple accounts, or attempts to circumvent bonus conditions through coordinated betting strategies, the bonus may be cancelled and the account may be closed.

6.1 General Betting Rules

Review all bets carefully before confirming. Once confirmed, a bet generally cannot be changed or cancelled. 92ok reserves the right to cancel any bet due to technical errors or discrepancies.

6.2 Odds and Results

Applicable odds and market conditions apply for sports betting. Bets will be settled after the official result is announced. In the case of disputed results, the decision of the relevant sport's governing body will be considered final.

6.3 Game Fairness

All games on 92ok use certified Random Number Generator (RNG) technology. Game results are completely impartial and unpredictable. No strategy or method can guarantee a game result.

6.4 Technical Issues

92ok will not be liable if any game or bet is affected by loss of internet connection, device failure, or other technical issues. In such situations, the data recorded in 92ok's system will be considered final.

The following activities are strictly prohibited on the 92ok platform:

• Using the platform for illegal funds or money laundering purposes.
• Operating games using bots, automated software, or any non-human method.
• Knowingly exploiting errors in the game or betting system without reporting them.
• Creating multiple accounts or using third-party accounts.
• Harmful or offensive behavior toward other players.
• Attempting to breach the platform's security systems.
• Registering or verifying an account with false information.

8.1 Closure by 92ok

92ok may suspend or close any account without prior notice for the following reasons:

• Violation of any clause of these terms and conditions.
• Suspicious or fraudulent activity.
• Providing false identity or information.
• Account inactivity (if the account has not been used for an extended period).
• Requirements to comply with laws or regulations.

8.2 Closure by User

If you wish to voluntarily close your account at any time, please contact customer service. The balance will be paid out before the account is closed, provided all applicable wagering conditions have been met and there are no pending investigations.

9.1 Service Availability

The 92ok service is provided on an "as-is" basis. The service may be temporarily unavailable due to maintenance, technical issues, or other reasons. 92ok is not liable for any loss arising from this.

9.2 Limitation of Damages

To the extent permitted by applicable law, 92ok will not be liable for indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business losses.

9.3 Third-Party Content

The 92ok platform uses software from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). 92ok is not fully liable for the performance or reliability of this software.

Details on the collection, use, and protection of your personal information are set out in our Privacy Policy. The Privacy Policy applies together with these terms and conditions.

10.1 Data Protection

92ok uses modern security measures including SSL encryption to keep your personal and financial information secure. Data storage and processing are always carried out using secure methods.

10.2 Cookies and Tracking

92ok uses cookies and similar technologies to improve service quality and enhance the user experience. Continuing to use the site will be taken as your consent to this policy.

92ok places the highest priority on responsible gaming. Gambling is a form of entertainment — never consider it a source of income.

11.1 Self-Control Tools

92ok provides the following features for users:

• The ability to set deposit limits.
• The option for a temporary break or self-exclusion.
• Reality check (session time alerts).
• Information and support related to responsible gaming.

For more details, please visit our Responsible Gaming page.

12.1 Right to Make Changes

92ok reserves the right to change, amend, or update these terms and conditions at any time. The date of the change will be noted in the "Last Updated" section at the top of this page.

12.2 Notice of Changes

For significant changes, 92ok will notify users via email or through the platform. Continued use of the service after changes will be taken as your acceptance of the new terms and conditions.

12.3 Previous Versions

Previous versions of these terms and conditions may be available upon request through customer service. However, the current version is always in effect.

13.1 Contact Methods

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali.

13.2 Complaints & Disputes

For any dispute or complaint, please contact customer support first. We will try to resolve your issue fairly and promptly. If a resolution cannot be reached through customer support, you will be informed about the next steps.

13.3 Applicable Law

The applicable law and judicial jurisdiction for the interpretation and enforcement of these terms will be determined by 92ok.

Summary of This Document

The following points are important to keep in mind:

• You must be at least 21 years old to use the platform.
• Each person may have only one account.
• Minimum deposit is ৳300, withdrawal is ৳1,000.
• The welcome bonus requires 15x wagering.
• All information must be kept accurate and up to date.
• Play responsibly and seek help if you have a problem.